Privacy Policy – EURO-FARM Mobile Application

Last updated: 01.03.2026

This Privacy Policy applies to the EURO-FARM Mobile Application (“App”) available on Apple App Store and Google Play Store and operated by EURO-FARM Wholesaler (“EURO-FARM”, “we”, “us”, or “our”).

This Privacy Policy explains how we collect, use, store, and protect personal data when you use the EURO-FARM mobile application. This policy applies exclusively to the mobile application and not to the website www.eurofarm.com.mk.

1. Data Controller

EURO-FARM Wholesaler
Republic of North Macedonia
Email: privacy@eurofarm.com.mk

2. What Personal Data We Collect

Account & Identification Data

  • Full name
  • Email address
  • Phone number
  • Delivery/billing address
  • Company name (if applicable)

Order & Transaction Data

  • Order history
  • Purchased products
  • Payment status

Device & Technical Data

  • Device type
  • Operating system version
  • App version
  • IP address
  • Device identifiers

Location Data (Optional)

If enabled, we may collect approximate location data for delivery optimization or store locator functionality.

Push Notification Data

We may collect device push tokens to send order updates and service notifications.

Analytics Data

We may use analytics services (e.g., Firebase Analytics) to collect anonymized usage data such as app interactions and crash reports to improve performance.

3. How We Use Your Data

  • To create and manage your account
  • To process and deliver orders
  • To provide customer support
  • To send service notifications
  • To improve app functionality
  • To comply with legal obligations

We do not sell your personal data.

4. Legal Basis for Processing

We process data based on contractual necessity, legal obligations, legitimate interests, or your consent where required.

5. Data Sharing

We may share data with delivery providers, payment processors, IT service providers, analytics providers, or competent authorities where legally required.

6. Data Retention

Personal data is retained as long as necessary to fulfill contractual and legal obligations or until deletion is requested.

7. Your Rights

You have the right to access, correct, delete, restrict processing, object to processing, withdraw consent, and request data portability.

To exercise your rights, contact: privacy@eurofarm.com.mk

8. Account Deletion

You may request account deletion by contacting us via email. Upon verification, your data will be deleted unless retention is required by law.

9. Data Security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure.

10. Children’s Privacy

The App is not intended for persons under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be published on this page.

12. Contact

EURO-FARM Wholesaler
Republic of North Macedonia
Email: privacy@eurofarm.com.mk